Let’s Talk About Your Next Look
Contact Creative Strands in Columbia, SC
Have a question about a wig, hair extensions, a custom look, or one of my services? Creative Strands, LLC is here to help.
Whether you already know exactly what you want or need some guidance before making a decision, reach out and let me know how I can assist you.
Phone
Business Hours
Tuesday–Saturday
9 a.m.–7 p.m.
Service Area
Columbia, South Carolina and surrounding areas
Creative Strands is an online-based wig and hair business and does not operate a traditional walk-in retail storefront. If you need in-person assistance, please schedule an appointment.
What Can I Help You With?
Tell me what you are looking for. If your question is about a particular wig, product, or existing order, include its name or your order number so I can better assist you.
Contact Us
Thank you for contacting Creative Strands. Your message has been received, and I’ll be in touch.
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Let’s Make Time For Your Questions
Schedule a Wig Consultation
Sometimes a quick product question is enough. Other times, you need a more personalized conversation. My consultation options help you better understand the choices available to you before moving forward.
In-Person Consultation
For clients in the Columbia, SC area who want one-on-one, face-to-face guidance when exploring wig options, sizing, textures, custom looks, and other available choices.
Virtual Consultation
A convenient option for clients who prefer to connect remotely or who live outside the Columbia area. Discuss your preferences and get personalized guidance without making the trip.
Sending Your Wig For Care
Mail-In Wig Services
If you have already purchased the Wash, Condition & Style service, follow the specific mail-in instructions provided with that service.
Send qualifying units to:
Creative Strands LLC
961 Roberts Branch Pkwy Ste. 106 #215
Columbia, SC 29203
This is a mailing/service address and should not be treated as a walk-in retail storefront. For Wash, Condition & Style, email your first and last name, order number, and shipment tracking information within 48 hours of purchasing the service to andrea@creative-strands.com. Always review the current service instructions before shipping your unit.
Before You Reach Out
Frequently Asked Questions
Find the right way to connect, what to include in your message, and when a consultation may be helpful.
What should I include when asking about a product?
Include the name of the wig or product you are considering and your question. Individual product specifications vary, so identifying the item helps me better understand what you need.
Should I send a message or book a consultation?
Send a message for a specific product or service question. If you need personalized help comparing wig styles, sizing, textures, or custom options, an in-person or virtual consultation provides time to discuss your choices.
Can I share inspiration photos for a custom look?
Yes. The Custom Look process allows you to provide style-reference images along with your preferences. Keep your inspiration photos available when planning your look or preparing for a consultation.
Which email should I use?
For general questions, email Creativestrandsllc@gmail.com. For your purchased Wash, Condition & Style mail-in service, send the required order and shipment details to andrea@creative-strands.com.
When can I contact Creative Strands?
Business hours are Tuesday through Saturday, 9 a.m. to 7 p.m. Call (803) 743-8814 or email Creativestrandsllc@gmail.com for assistance.
